Psychologists have looked into why “phubbing” is so harmful to our social lives - no big surprises, but it confirms what you might guess. It’s the psychological equivalent of refusing to sit at a lunch table with a child.
Why the heck has Star Wars ended up with such a toxic fandom?
This piece on making retail businesses into experience centres is actually quite depressing. I was writing about this nearly 20 years ago for Estates Gazette, and people are still struggling with it.
This looks like a good hire - hopefully Apple’s streaming video offering won’t be US-centric by a year or two in: Apple hires BBC Films veteran for its international development team
My inbox is down to 10% of where I started - at 50 e-mails. Coffee time, and then I start catching up on invoices and diary management.